Change a user’s role
You can change the role of any user on your team—from Member to Admin, Admin to Owner, or any other valid change your team allows. This guide covers both individual and bulk role changes. If you’re not sure what each role does, see user roles and permissions for details and a full permissions table.What you’ll need
- You must be a Team Administrator or Owner.
- The user must already be a member of your team.
The Security Administrator role only appears if it’s been enabled in settings.
Learn more about Security Admins
1. Open the Team page
Use the top navigation to go to Team.2. Find the user
In the Browse Team Members section, you’ll see a list of recently joined users. If the person you’re looking for isn’t listed, click See All to see all members.3. Open the More menu
Next to the user’s name, click the
menu button and select Change role.
4. Choose the new role
A dialog will appear with a list of available roles.- Select the role you want to assign.
- If Security Admin is not shown, make sure that role has been enabled in your team’s settings.
Change roles in bulk
You can also update roles for multiple users at once:- Go to Team → Browse Team Members → See All
- Click Select to enter bulk selection mode
- Select the users whose roles you want to change
- Click Change Role in the bulk actions menu
- Choose the new role and confirm
Troubleshooting
| Problem | What to check |
|---|---|
| Can’t find a user | Click See more to view the full list. |
| “Change role” option is missing | Make sure you have Admin or Owner privileges. |
| Security Admin isn’t listed | Enable Security Administrators in your team settings. |
| Bulk action isn’t available | You need to select at least one user before the action appears. |